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FAQ

  • Do you accept insurance?
    Yes, we accept most insurance. It varies depending on the state.
  • Do you provide services to children?
    Yes, I do provide services to children.
  • Do you provide telehealth therapeutic services?
    Yes, we provide services via videochat and telephone using a HIPPA certified platform.
  • What is telehealth?
    Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.
  • Are you accepting new patients?
    Yes, our team is currently accepting new patients.
  • Do you currently provide in-person sessions?
    We're taking the following precautionary measures for "low risk" clients who want to continue seeing their therapist in office: ​ We have HEPA air purifiers running 24/7 in the lobby and each therapy room. We have surgical masks for clients who want to wear a mask, but don't have one with them. We have surgical masks for the therapists when clients request their therapist wear a mask during session. We have hand sanitizer in the lobby, each therapy room, and at the entrance/exits of the building. Each therapy room is arranged so that the therapist can sit at least 6 feet away from clients to maintain social distancing practices. Your therapist may request to take your temperature with a touchless thermometer before entering the office. We are heavily disinfecting the office at the end of the day and beginning of each day. After each session, your clinician sprays the office with disinfecting spray for soft surfaces. After each session, your clinician wipes hard surfaces with disinfecting wipes (including the office door handles). We provide access to disinfecting wipes, disinfecting spray, and hand sanitizer for each client to use in office before sessions (if they prefer). All restrooms have disinfecting hand soap and paper towels available for use. All team members are following the 20 second guidelines for frequent hand washing. If you have additional questions about how the communal space is cleaned, ask your therapist.
  • What insurances do you currently accept?
    We currently accept Aetna, Avmed, Optum, Tricare and Cigna.
  • Do you accept out of pocket pay?
    Yes, we do.
  • Who do I contact if I have a billing question?
    You may email us at billing@lindaelmalcsw.com and a team member will get back to you as soon as possible.

 

For information about scheduling your first appointment please email

appt@lindaelmalcsw.com

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